BotFactory is a platform that enables users to create their own Chatbot which is a computer program that simulates human conversation, or chat, harnessing the power of artificial intelligence. Once the user has created a chatbot, it is able to have simple conversations with humans, respond to simple queries and assist within a given capacity. With this platform, users can create chatbots without even having a knowledge of programming. This enables to cutdown engineering skills and months of effort required to create a chatbot.
Building a chatbot from the sketch is a costly and a complex task as it involves artificial intelligence. But using this platform, small and medium sized businesses also can create their own chatbots to enhance their businesses without spending more money and time. This solution provides a SaaS (Software as a Service) for businesses to create and host their own chatbot easily.
BotFactory platform enables even small and medium level businesses to create chatbots without programming. By creating a flowchart using the visual editor in this platform, it generates a chatbot so that the user doesn't have to be aware of engineering. Not only that, this platform has the capability to understand natural languages. Further, BotFactory supports language localization so people are allowed to use Sinhala or Tamil as they wish. This platform has a huge potential to scale-up its domain and therefore, the jurors were of the view that the submission deserves to be awarded as a Merit in this category.
Producer : Dinal Kurukulasooriya